If you've chosen to use the fantastic "Google Apps" solution which we have customised for your company, then here are some helpful tips on its use and configuration for Outlook, on multiple computers. This means that if you read an email on one machine, ti will appear as read on all your other computers. Deleted emails are gone from all your email interfaces, and replies are also synchronised. Bear in mind that it does require more memory and processing power from Outlook on your PC, but if your computer is relatively recent, you shouldn't have any problems!

Logging in to webmail:

1. Go to your login page, located at http://email.yourdomain.com - e.g. http://email.3bweb.com (note that there is no www in the address!)
   
2. Log in using your username and password (the username is the part before the @ in your email address)
3. Click on "settings" at the top right of the screen
4. Click on "Forwarding and POP/IMAP" in the dark yellow bar
5. Under "IMAP Access" click to "Enable IMAP"
   
6. Click on "Save Changes" at the bottom of the screen
7. Fire up Outlook, and let's play with the settings in there so you can manage those emails effectively!
8. Click on the "Tools" Menu in Outlook
9. Choose "E-mail Accounts" from that menu
   
10. Click on "Add a new e-mail account"
11. Choose "IMAP" as the type of server and click on "Next"
    
12. Put your name how you would like it to appear (We like this layout: NAME - COMPANY NAME)
13. Put your email address as the one you would like to send emails FROM
14. Choose the incoming mail server (POP3) as: imap.gmail.com
15. Choose the outgoing mail server (SMTP) as: smtp.gmail.com
16. Put your username as the entire email address
17. Put your password in as you would use to log in to webmail
18. Click on "More Settings"
19. Click on the "Outgoing Server" tab
20. Tick "My outgoing server (SMTP) requires authentication and ensure it is set to "use same settings as my incoming mail server"
21. Click on the "Advanced" tab
22. Tick both Incoming and Outgoing servers require "an encrypted connection (SSL)"
23. Ensure the Incoming (IMAP) server port number is set to 993
24. Ensure the Outgoing (SMTP) server port number is set to 465
25. Move the "Server Timeouts" slider to the right, to approximately 5 minutes
    
26. Click all the appropriate "OK" "Next" and "Finish" buttons to get back to Outlook, and hit the "Send and Receive" button...
27. You'll see there is a whole new folder now in the left-hand column of Outlook, and in it will be all the folders you recognise - Spam, Inbox, etc. Any "labels" you make in GMail online will also appear (as folders), and you can move your old emails in Outlook into those "labels" in order to have them synchronised as well.
    

Some things to bear in mind:

• Google have decided that any email you send will be kept in your "Sent Items" and so will not deliver to your Outlook any emails you send to yourself. They will however appear through the web mail interface. Anyone else you copy in on the same email will receive it as normal.

For more information on Google Apps or for help setting this up, please contact us.

If you've chosen to use the fantastic "Google Apps" solution which we have customised for your company, then here are some helpful tips on its use and configuration for Outlook, on a single computer. IF you want to synchronise email with a computer, online and with a laptop for example, then our other Google Apps guides will be of more use.

Logging in to webmail:

1. Go to your login page, located at http://email.yourdomain.com - e.g. http://email.3bweb.com (note that there is no www in the address!)
   
2. Log in using your username and password (the username is the part before the @ in your email address)
3. Click on "settings" at the top right of the screen
4. Click on "Forwarding and POP" in the dark yellow bar
5. Under "POP Download" click to "Enable POP" with the appropriate setting
   
6. Choose how you would like GMail to manage email after you have downloaded it to your Outlook (bear in mind that your GMail inbox is over 6GB in size and keeping email in here forever will eventually fill it up!)
7. Click on "Save Changes" at the bottom of the screen
8. Fire up Outlook, and let's play with the settings in there so you can get at the emails nicely!
9. Click on the "Tools" Menu in Outlook
10. Choose "E-mail Accounts" from that menu
11. Click on "Add a new e-mail account"
12. Choose "POP3" as the type of server and click on "Next"
    
13. Put your name how you would like it to appear (We like this layout: NAME - COMPANY NAME)
14. Put your email address as the one you would like to send emails FROM
15. Choose the incoming mail server (POP3) as: pop.gmail.com
16. Choose the outgoing mail server (SMTP) as: smtp.gmail.com
17. Put your username as the entire email address
18. Put your password in as you would use to log in to webmail
19. Click on "More Settings"
20. Click on the "Outgoing Server" tab
21. Tick "My outgoing server (SMTP) requires authentication and ensure it is set to "use same settings as my incoming mail server"
22. Click on the "Advanced" tab
23. Tick both Incoming and Outgoing servers require "an encrypted connection (SSL)"
24. Ensure the Incoming (POP3) server port number is set to 995
25. Ensure the Outgoing (SMTP) server port number is set to 465
26. Click all the appropriate "OK" "Next" and "Finish" buttons to get back to Outlook, and hit the "Send and Receive" button...

Some things to bear in mind:

• Google have decided that any email you send will be kept in your "Sent Items" and so will not deliver to your Outlook any emails you send to yourself. They will however appear through the web mail interface. Anyone else you copy in on the same email will receive it as normal.
• Google's excellent spam filtering prevents email flagged as spam from being collected in your Outlook. If email is critical to your business, it can be worthwhile to check your spam folder through the webmail interface from time to time. (3B Web take no responsibility for wrongly flagged email - this is a 3rd party solution)

If you would like more information or help with setting up Google Apps, please contact us.

So, you've got to grips with the fantastic Google Apps, and you're wondering how to receive emails on your mobile phone, eh?

To start with, you need to ensure that POP email collection is turned on in Google Apps' GMail settings, and then you need to log into your BlackBerry online control panel. Here are some of the UK providers' Control Panel URLs:
Vodafone mobileemail.vodafone.net
O2 o2email.co.uk
Orange bis.eu.blackberry.com/html?brand=orangeuk

Log in with your username and password (if you've forgotten the password, they will send it to your BlackBerry in seconds if you click the link).

Once in, we need to set up the account, test it and make sure you don't receive copies of sent items on the BlackBerry:

1. Click on "Set Up Account"
2. Put in your full Google Apps email address (making sure you use the main username, not a nickname or alias) - e.g. This e-mail address is being protected from spambots. You need JavaScript enabled to view it
3. Put your Google Apps password in twice
4. Click Next
   

That should be the email account setup, and you can send yourself a test email to check it! You will find if you stop here, that you start receiving copies of all sent emails on the BlackBerry too, which is a pain, so click on "Email Accounts" and we can set up a filter to prevent this:

1. You will see your new Google Apps email address listed alongside your BlackBerry's own email account. Click on the Filters icon, which corresponds to the Google Apps email:
2. Click on "Add Filter"
3. Choose a logical name for the filter, such as "Google Apps Sent Email"
4. Change "Apply filter when" drop down menu to "From field"
5. Enter your full email address (that you use to send emails from) in "Contains", along with any others you might use to send out emails (info@ etc etc) separated by a simple semicolon ;
6. Select the "Do not forward messages to this device" radio box
7. Click "Add Filter"

Test away to your heart's content, and let us know how you get on with email on your BlackBerry!

If you've chosen to use Google's fantastic "Apps For Your Domain" solution which we have customised for your company, then here are some helpful tips on its use and configuration for Outlook.

Logging in to webmail:

1. Go to your login page, located at http://email.yourdomain.com - e.g. http://email.3bweb.com (note that there is no www in the address!)
   
2. Log in using your username and password (the username is the part before the @ in your email address)
3. You will be presented with the GMail interface where you can see your inbox in the centre, and the other email categories on the left-hand column
4. Feel free to use this interface to read, reply-to and compose email - it's Jack's preferred email solution!

If you'd prefer to use Outlook 2003 to send and receive emails:

1. Log in as above, then click on "settings" at the top right of the screen
2. Click on "Forwarding and POP" in the dark yellow bar
3. Under "POP Download" click to "Enable POP" with the appropriate setting
   
4. Choose how you would like GMail to manage email after you have downloaded it to your Outlook (bear in mind that your GMail inbox is over 6GB in size and keeping email in here forever will eventually fill it up!)
5. Click on "Save Changes" at the bottom of the screen
6. Fire up Outlook, and let's play with the settings in there so you can get at the emails nicely!
7. Click on the "Tools" Menu in Outlook
8. Click on "Add a new e-mail account"
9. Choose "POP3" as the type of server and click on "Next"
   
10. Put your name how you would like it to appear (Jack likes this layout: NAME - COMPANY NAME)
11. Put your email address as the one you would like to send emails FROM
12. Choose the incoming mail server (POP3) as: pop.gmail.com
13. Choose the outgoing mail server (SMTP) as: smtp.gmail.com
14. Put your username as the entire email address
15. Put your password in as you would use to log in to webmail
16. Click on "More Settings"
17. Click on the "Outgoing Server" tab
18. Tick "My outgoing server (SMTP) requires authentication and ensure it is set to "use same settings as my incoming mail server"
19. Click on the "Advanced" tab
20. Tick both Incoming and Outgoing servers require "an encrypted connection (SSL)"
21. Ensure the Incoming (POP3) server port number is set to 995
22. Ensure the Outgoing (SMTP) server port number is set to 465
23. Click all the appropriate "OK" "Next" and "Finish" buttons to get back to Outlook, and hit the "Send and Receive" button...

Some things to bear in mind:

• Google have decided that any email you send will be kept in your "Sent Items" and so will not deliver to your Outlook any emails you send to yourself. They will however appear through the web mail interface. Anyone else you copy in on the same email will receive it as normal.
• Google's excellent spam filtering prevents email flagged as spam from being collected in your Outlook. If email is critical to your business, it can be worthwhile to check your spam folder through the webmail interface from time to time. (3B Web take no responsibility for wrongly flagged email - this is a 3rd party solution)
• Google also provide a fantastic Calendar solution, and their "Docs & Spreadsheets" which allows for file sharing and collaboration without the need for Microsoft Office. If you would like these on your account, just let Jack know - there's no extra cost to switch them on for you!
  

We love the AJAX-style popups that you see on some of the top sites out there these days, and our clients love them too... This is a guide to uploading and inserting images in your Joomla content (verison 1.0) that will allow you to do this in seconds.

Salesforce - the fantastic online CRM solution for businesses small and large - allows you to easily create forms which will integrate with a website to collect data from your visitors and create the leads instantly.

For this guide, I'll assume that you are au fait with creating the actual forms themselves, so go ahead and make the form with Salesforce and save it as an HTML file (ending in .htm or .html).

What you'll need:

• HTML Salesforce form
• MosModule Joomla plugin

1. Create a new static content item to use as the thankyou page.
2. Search on your site for that item, load it up and copy the web address
3. Turn off static item searching by going to the Mambot menu, Site Mambots, and clicking on "Search Content" then change the "Static Content NonMenu" to "No" (This will prevent people from stumbling across the thankyou page you just made, while tracking that page as a goal in Google Analytics)
4. Open up the HTML form in a text editor (Notepad in Windows is fine) and change this line (near the top) by pasting the URL you copied in:
   <input type=hidden name="retURL" value="PASTE ENTIRE URL HERE">
5. Upload your HTML form as a file to your Joomla server using your preferred method (FTP, Media Manager, JCE File Manager etc) and note its location
6. Install the fabulous MosModule plugin for Joomla
7. Publish the MosModule plugin
8. Create a new content item or edit the one you'd like the form to appear in, and use the following code to insert the form:
   {mosmodule grabpage=http://www.domain.com/folder/formname.html}
   obviously changing the location as appropriate
9. Link that content item to a menu and you're ready to test it!

Let us know how you get on in the comments...

We are often asked to respond to a document outlining web site requirements as part of a tender process - there may be several companies competing for the business, based upon the same facts.

If your company is used to constructing these, and has a good grasp of the web and the various Internet technologies then great, but if you're not quite sure where to begin, here are some things to consider.

If anything here is overly technical do get in touch and we'll be happy to explain...

Here are our contact details, please feel free to send us an email, or give us a ring. Alternatively, if you have an idea of the services you require, please fill out our quick quote form below.

General email: Support email: Tenders email: Telephone: Office Hours:

info@3bweb.com support@3bweb.com tenders@3bweb.com 0844 414 0906 (from the UK) +44 (0) 20 7223 3390 (from abroad) 10am - 6pm

Address:

3B Digital Ltd. Unit 5 Dovedale Studios 465 Battersea Park Road London SW11 4LR

Directions to 3B Digital

By train: We're less than a 20 minute walk from Clapham Junction overground station, and 10 minutes from Queenstown Road (from Waterloo) or Battersea Park (from Victoria) overground stations.

By bus: Battersea Park Road (Jump off at "The Latchmere") is very well served by London bus routes, and these buses stop right by our office: 44 (eastbound), 49, 319, 344 or 345.


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Note to non-3B customers This guide covers insertion of files using JCE Editor v1.0.4 (not the Pro version) - this is not the standard Joomla WYSIWYG editor.

You will find as you use Joomla, that you will often want to link to a particular file for download. We need to address this in two stages - uploading the file from your computer to the web, and then inserting the link in your website for people to download...

To start with, open up the content item you wish to link to the file from, and in the tool bar click on the File Manager button:

Here's a brief overview of the important buttons. Remember that in Joomla you can hover the mouse on a button when you are not sure what it does, and a brief explanation will show up...

Go Up Directory - Go back to the previous directory in the directory tree.
Create Folder - Create a new folder - it will ask you for a name.
Upload File - Opens the Upload Dialog which allows you to select and upload a file from your computer to the current directory:

Help - Opens the Help pages - they really are helpful, I promise!
Rename - Renames a file or folder. This action can only be performed on a single file or folder.
Delete - Deletes a file, files or folder. Only single folders can be deleted, but multiple files can be deleted - great for spring cleaning and keeping your webspace well organised!

---

Inserting a File:
Inserting a File in a content item can be done in a few clicks. First, select the file you wish to use by clicking on its name. The file URL and Title will be inserted into the appropriate fields.

Next decide how you want the link to be displayed by changing the title to something appropriate and obvious ("2007 April Accounts" is far clearer than "click here").

• Include Icon - If checked, this includes a small file icon in the link - great to show people that they are downloading a PDF for example.
• Include Date - If checked, this includes the file date in the link - this is the date that you uploaded it to the site.
• Include Size - If checked, this includes the file size in the link, in KB or MB as appropriate.

When you are done, click Insert to insert the link into the article.